Document Type: Research Paper
Hasheminejad Kidney Center, Hospital Management Research Center, Iran University of Medical Sciences, Tehran, Iran
Hospital Management Research Center(HMRC), Iran university of science and medical(IUMS)
Researcher, Health care services Management, Shahid Beheshti University of Medical Sciences, and Tehran, Iran
Faculty of Industrial and Systems Engineering, Tarbiat Modares University
Background and objectives: Evaluation and assessment of hospitals Medical faculty performance plays a vital role in improving organizational performance, patient and client satisfaction, learner satisfaction and increase of the brand in hospitals. So faculty evaluation in terms of all aspects is essential in hospitals.
Methods: In this study, a multi-dimensional model from different perspectives (hospital management, research department, students and faculty) is provided for evaluation of faculty in hospitals. For this purpose, the indicators influencing assessment were identified and categorized in four dimensions: education, hospital management, research and clinical. Then, to prioritize and weight factors as well as prioritize the faculty, a multi-criteria decision-making model was developed and was solved using triangular FAHP approach.
Results: The results indicate that timely and active presence in the clinic on patient bedside, sending patient to other medical centers, private and non-governmental, with no scientific reason, active cooperation with implementing quality improvement plans of health care in hospitals and etc. have the highest priority and factors such as active cooperation with the hospital committees, quality of theses, physical presence in the office hours and etc. received the lowest score.
Conclusions: he results show that all three aspects of physicians' performance are important and should be considered in their evaluation And the fuzzy hierarchical analysis method has shown this very well.